Responsible gaming
Gaming should always be entertainment, never a way to earn money or escape a problem. Our whole team is trained to support safe play, day and night.
Age limit
Gaming is restricted to guests aged 21 and over. We check photo ID and will refuse entry to anyone unable to prove their age.
Tools we offer
Spending and time limits agreed with a host, cooling-off breaks from 24 hours upwards, and self-exclusion for six months, one year or longer.
Keep play in balance
- Set a time and money budget before you begin.
- Only play with money you can comfortably afford to lose.
- Take regular breaks and never try to win back losses.
- Avoid playing when stressed, tired or after drinking.
When it may be a problem
- Spending more time or money than you intended.
- Borrowing money or skipping bills in order to gamble.
- Keeping your gaming hidden from family or friends.
- Feeling anxious, guilty or irritable when you are not playing.
You are not alone
Talk to any host or manager at any time and we will help you set limits or take a break, in confidence. Free, confidential help is also available around the clock from independent organisations. In the United States you can call the National Problem Gambling Helpline or visit ncpgambling.org. Elsewhere, please contact your local problem-gambling helpline.